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Client Care


Hair Care

Q: How do I find my hair type & pattern?

A: Tight to loose corkscrew Coily Curly hair can be defined using four steps.
Pattern, Density, Texture & Porosity.

Q: How do I get curl definition?

A: Distinguish your curl pattern by locking wet strands together using the Deep Coil Duo. Leave to set by air drying or with warm diffuser.

Q: How do I use the Grooming Kit?

A: To Use:

  • Massage the Replenishing Root Stimulating Custard directly into scalp.
  • Spritz the hair until fully lubricated using the Spray Bottle.
  • ApplyDeep Moisturising & Defining Cream liberally to hair working into shaft from root to tip.
  • Separate hair into smaller sections using Part Comb.
  • Brush through using Distinguish Brush.
  • Leave to air dry / set under dryer on warm temperature or use a diffuser.
  • Style as desired.

🧯Warning: Use product only as directed. Avoid contact with eyes. For external use only.

Q: What comes in the Grooming Kit?

  • A: Includes :
  • Deep Moisturising & Defining Cream for Coils & Curls
  • Replenishing Root Stimulating Cream
  • Distinguish Brush
  • Spray Bottle
  • Part Comb

Q: Will your Grooming products grow my hair?

A: The Deep Coil Grooming Kit is designed to create a healthier, voluminous more malleable body of hair, accentuating the natural curl pattern & encouraging a healthier scalp base and follicle for hair growth.

Q:How are your products made?



All orders are subject to availability, and items in your Shopping Bag are not reserved and may be purchased by other customers.


Please allow a total of 3-5 business days after your order has been accepted to receive your purchase.

All orders will be dispatched within 1-3 days of your purchase using Royal Mail standard.

Enjoy Free Standard Delivery on orders over £100

For any other enquiries or updates please contact [email protected]

If on the rare occasion there is a problem with your chosen items, please do not hesitate to reach out to us via email : [email protected] & we will do our best to take care of any issues for you.



Due to the nature of our products & service, returns are not currently accepted.